Privacy Policy

This Privacy Policy explains how Desert Bloom Cosmetics collects, uses, and discloses information gathered through our site and in connection with the services we provide, including cosmetics manufacturing, product formulation, wholesale distribution, retail sales, brand development, beauty product import/export, private label services, quality control testing, and packaging design. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information to provide and improve our services to you. The types of information we may collect include:

• Information you provide directly to us: This includes information you submit when you create an account, place an order, subscribe to newsletters, contact customer support, or participate in surveys or promotions. This may include your name, contact information (excluding email and phone number for policy communication purposes), shipping address, billing information, and product preferences.
• Information collected automatically: When you visit our site, we may collect certain information automatically from your device. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may also collect information about how you interact with our site.
• Information from other sources: We may receive information about you from third parties, such as business partners or service providers, to supplement the information we collect directly.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services: This includes processing transactions, fulfilling orders, and managing your account.
• To communicate with you: We use your information to respond to your inquiries, provide customer support, and send you administrative information.
• To improve our services and site: We analyze usage data to understand how our site is used, identify areas for improvement, and develop new features and services.
• For marketing and promotional purposes: We may use your information to send you promotional communications about our products and services, where permitted by law and your preferences.
• For security and fraud prevention: We use information to detect and prevent fraudulent activity, unauthorized access, and other security issues.
• To comply with legal obligations: We may process your information to comply with applicable laws, regulations, and legal processes.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Performance of a contract: Where processing is necessary for the performance of a contract with you, such as fulfilling your orders.
• Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
• Legitimate interests: Where processing is necessary for the purposes of our legitimate interests or those of a third party, provided these do not override your fundamental rights and interests.

Sharing and Disclosure of Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery (excluding sending electronic communications for policy matters), hosting services, and customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to meet national security or law enforcement requirements.
• With Your Consent: We may share your information with other parties with your express consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the physical address provided below.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your data.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing behavior on our site, to personalize your experience, and to analyze site traffic. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

Third-Party Links

Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us using the physical address provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Desert Bloom Cosmetics
Office 501
Aspect Tower
Al Khaleej Al Tejari Street
Dubai
Dubai, 50246
UAE